Know Exactly
Where Every
Order Stands —
Always.
From cutting room to customer door, Furnix Track & Trace gives every stakeholder — factory manager, site supervisor, and client — live visibility into the production status of their furniture order, with no phone calls required.
Hero dashboard / live production status board
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Production is a Black Box.
No One Knows What's Happening.
Furniture production crosses hands many times — each handoff is a gap where visibility disappears, delays compound, and customers are left in the dark.
"What Stage Is My Order At?"
Sales teams field 10+ status update calls daily from clients and site supervisors. Each call interrupts production focus and requires manually checking with the factory floor.
→ Live client portal shows order stage without a single call.
No Handoff Accountability
When a job moves from cutting to polishing, no one formally records the transfer. If quality issues appear later, there's no paper trail to identify when or where it went wrong.
→ Every stage transition is timestamped and attributed to a worker.
Delays Hidden Until Too Late
A delay in the carpentry stage only becomes visible when the installation deadline is already missed. No one had early warning to reallocate resources or communicate proactively.
→ SLA breach alerts trigger automatically at each stage gate.
Site Installation in the Dark
Site supervisors don't know when furniture will arrive. They over-schedule manpower or miss delivery windows because there's no link between factory completion and site readiness.
→ Dispatch notifications feed directly into the site team's schedule.
No Factory Floor Visibility
Managers can't see bottlenecks in real time. Which machine is overloaded? Which worker team has a backlog? This only surfaces in weekly review meetings — far too late to act.
→ Live floor dashboard shows WIP by station, team, and priority.
Multi-Product Order Chaos
A single project order may have 40 different SKUs across different production stages simultaneously. Tracking them all manually in spreadsheets is error-prone and never current.
→ Per-SKU status tracking aggregated under the parent project order.
Production Moves.
Status Updates Itself.
Workers scan at each workstation. The system logs the timestamp, records the transition, and pushes an update to every stakeholder — automatically.
Job Card Created
CRM confirms order → production job card auto-generated with SKU list, materials, and target dates
Stage Assignment
Factory manager assigns job cards to workstations: Cutting → Carpentry → Polish → Fabric/Hardware → QC
Worker Scan-In
Worker scans barcode or taps NFC tag at station. System logs start time, worker ID, and stage
QC & Dispatch
QC sign-off updates status. Dispatch team notified automatically. Client and site team receive ETA
Installation Close
Site supervisor marks installation complete. Project auto-closes in CRM. Final documents filed
Job Card Created
CRM confirms order → production job card auto-generated with SKU list, materials, and target dates
Stage Assignment
Factory manager assigns job cards to workstations: Cutting → Carpentry → Polish → Fabric/Hardware → QC
Worker Scan-In
Worker scans barcode or taps NFC tag at station. System logs start time, worker ID, and stage
QC & Dispatch
QC sign-off updates status. Dispatch team notified automatically. Client and site team receive ETA
Installation Close
Site supervisor marks installation complete. Project auto-closes in CRM. Final documents filed
See Every Job. Every Stage.
Right Now.
The Live Production Board gives factory managers a real-time view of every active job card across all workstations. Colour-coded status indicators flag on-track, at-risk, and delayed jobs the moment they deviate from plan.
Kanban-style board: Assigned → In Progress → QC → Dispatch
Stage-level SLA tracking with auto red-flag on breach
Filter by date, team, priority, or client
Worker scan logs per stage — full audit trail
Multi-factory support with roll-up dashboard
Live Production Board — Kanban View
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Clients Check Status.
Not Your Phone.
Give clients a branded order tracking portal where they can see the exact production stage of their furniture, view photos from the floor, and get automated notifications at each milestone — without calling your sales team.
Unique order tracking link per project
Stage-by-stage progress timeline
Photo updates from QC and dispatch stages
Estimated installation date with live recalculation
Branded portal matching your company identity
Client Order Tracking Portal
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Problems Surface Early.
Not at Delivery.
Configurable alert rules trigger the moment a job card falls behind schedule. Managers and sales reps receive instant notifications on WhatsApp or email, giving them time to intervene before the delay becomes a crisis.
SLA breach alerts per stage and per order priority
WhatsApp and email notification channels
Escalation rules: warn → alert → escalate to manager
Daily production summary digest for leadership
On-time delivery rate tracked and reported monthly
Alert Rules & Notification Settings
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Ready to bring total visibility to your factory floor?
We don't publish fixed pricing. We understand your production volume, machine lines and team structure, then propose a plan that fits your factory.