Close More Projects.
Lose Zero Context.
Furnix CRM manages the entire furniture project lifecycle from first lead to third-year AMC, with role-based access for every team member across sales, design, production and service.
CRM DASHBOARD SCREENSHOT
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Furniture Sales Without a CRM
is Chaos in Slow Motion
Most furniture businesses run on a mix of WhatsApp, Excel sheets and memory. Here's what that costs you every month.
Leads Fall Through the Cracks
Sales executives track prospects on personal phones. When they leave, the leads and their entire history walk out with them.
No Handoff Between Teams
Once a project moves from sales to production, communication breaks. Site measurements get re-done. Clients repeat themselves. Mistakes happen.
Payment Follow-Up is Manual
Accounts teams chase payments on WhatsApp. Milestones are missed. Clients dispute amounts because there's no documented payment trail.
Client Documents Everywhere
Measurement sheets in email, signed BOQs in WhatsApp, approval photos on phones. Finding the right version before a site visit takes 20 minutes.
Franchise Control is Impossible
Head office has no visibility into what each franchisee is doing, including their pipeline, closures, or collections, until the monthly report comes in late.
AMC Reminders Are Forgotten
After handover, the client relationship dies. Annual maintenance contracts go unrenewed and repeat business is left on the table.
One Project. Seven Stages.
Zero Dropped Balls.
Every stage of a furniture project is tracked in sequence. Your team always knows what's done, what's next and who owns it.
From first call to final handover - every step, in order.
Lead Creation
Capture & assignLead Nurturing & Closure
Pipeline stagesSite Measurement & Docs
Client approvalsTech Check → Order Login
Production triggerProduction & Factory
Track & TraceDispatch & Installation
Scan & PackHandover & Services
AMC lifecycleLead Creation
Capture & assign
Lead Nurturing & Closure
Pipeline stages
Site Measurement & Docs
Client approvals
Tech Check → Order Login
Production trigger
Production & Factory
Track & Trace
Dispatch & Installation
Scan & Pack
Handover & Services
AMC lifecycle
Never Lose a Lead Again
Every incoming enquiry from walk-in, website, referral, or Instagram DM lands in one place. Assign it to the right executive, track follow-ups, and move it through a visual pipeline without chasing anyone on WhatsApp.
Multi-source lead capture: walk-in, website, referral, exhibition and social media
Stage-based pipeline: with customisable follow-up stages and deadlines
Executive assignment: with overdue-task alerts and activity logs
In-platform chat: per lead, no WhatsApp needed for internal coordination
Closure tracking: with reason-for-loss capture on dead leads
Every Measurement. Every Approval. In One Place.
Site visits create paperwork such as measurements, BOQs, client approvals and photographs. Furnix keeps all of it attached to the project, so nothing gets lost between visits and your team goes to every site prepared.
Digital measurement forms: with room-wise dimensions attached to the project
Client approval workflow: share BOQ digitally, capture sign-off in-app
Photo uploads: per site visit, organised by date and visit type
Tech check: before production login to ensure measurements are verified
Collect Faster. Retain Clients Longer.
Define payment milestones at any project stage and log collections the moment they happen. After handover, the AMC module keeps your service team organised and your clients coming back.
Stage-linked payment milestones: Advance, BOQ approval, Pre-delivery, Installation, Handover
Live payment status: per project visible to sales, accounts and management
3 complimentary AMC visits: post-handover with ticketing and job scheduling
Chargeable AMC plans: with renewal tracking and service history per client
Ready to run your sales team on one platform?
We don't publish fixed pricing. We understand your team size, number of projects and franchise structure, then propose a plan that makes sense.